Privacy Policy for FarmNav

Effective Date: August 17, 2026

Welcome to the FarmNav app, provided by RAINDROP LLC. Our app is a subscription service that draws guidance lines for field work, helping you keep your passes straight and see what ground you have already covered. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the FarmNav app ("Service").

FarmNav is built to keep your data on your device. We do not operate an account system you can sign in to, and we do not run servers that store your fields, your jobs, or your location. The one thing that does leave your phone is the answer you give to the second question in the introduction, described below.

By choosing to use our Service, you consent to the collection, use, and sharing of your personal information in accordance with this policy.

DEFINITIONS

"Personal Information" refers to any information that identifies or can be used to identify you, directly or indirectly.

"Service" refers to the FarmNav app, including all features and functionalities.

"We," "us," and "our" refer to RAINDROP LLC.

INFORMATION COLLECTION AND USE

We collect very little. Here is the complete picture.

Location Data

FarmNav reads your device's location while the app is open and on screen. It uses that location to draw your guidance line, show how far you are from your next pass, and paint the ground you have covered.

Your location is never transmitted to us and is never stored outside your device. It is used on the device, as you drive, and it is not uploaded, shared, sold, or retained on any server we control.

The app requests location access only for use while the app is in use. It does not request or use background location, and it does not track your position when the app is closed.

Types of Collected Information

- User Account Information: none. FarmNav has no accounts, no sign-up, and no login. We never ask for your name, your email address, or your phone number. The one place you can volunteer any of it is the support chat, if you choose to write it in a message so that we can reply another way. Nothing in the app requires it, and nothing is prefilled for you.

  When you answer the second question in the introduction, the app asks Google's Firebase Authentication for an anonymous installation identifier: a random string with no name, email address or password attached, and nothing to sign in to. Its only purpose is to give your answer a place to sit so that answering twice updates one record rather than creating two. It is created at that moment and not before, so an installation that never answers the question never gets one. Deleting the app discards it, and reinstalling makes a new one.

- Field, Job, and Equipment Data: The fields you draw, the jobs you record, your implement widths, worked acreage, and coverage thumbnails are saved in the app's private storage on your device. This information stays on your device.

- Analytics Data: FarmNav includes Google Analytics for Firebase, and it is used to see where people get stuck. It records a short, fixed list of moments: which page of the introduction you reached, whether you allowed location and notifications when asked, which answers you gave to the two questions the introduction asks, that you reached the subscription screen, and that a trial or subscription began.

  It does not record your location, your fields, your jobs, your equipment, your acreage, or anything you draw. It does not record what you tap once you are inside the app. It is not tied to your name or your email address, because we do not have either — the events are attached to a random identifier generated on your device for this installation of the app, and reinstalling the app generates a new one.

- Crash and Error Data: FarmNav includes Sentry, and it is used for one purpose: to tell us when the app has crashed or failed at something, so we can fix it. It is not analytics and it does not record what you do. Nothing is sent unless something goes wrong.

  When something does go wrong it sends the technical description of the fault — the error message and the internal stack trace naming the parts of the app involved — together with your device model, your operating system version, the app version, and whether this was a development, test or App Store build. Where a saved file could not be read or written, it sends the name of the operation that failed, such as "saveFields". It sends the name of the operation, never its contents.

  It does not record your location, your fields, your jobs, your equipment, your acreage, or anything you draw. It does not take screenshots and it does not record the screen. It is not tied to your name or your email address, because we do not have either, and it is deliberately configured not to attach any installation identifier — so a crash report is not linked to you or to your other crash reports.

- Introduction Survey Answer: the introduction asks what you use FarmNav for, and offers six choices — spraying, fertilizing, planting, mowing, tillage or other. That answer is saved to Google Cloud Firestore, a database we run, as a single record holding four things: the choice you made, the version of the app you made it in, whether the app was a development, test or App Store build, and the time you answered. It is filed under the anonymous installation identifier described above.

  This is the only thing FarmNav stores on a server of ours, and it exists so we can build the features the people who actually use the app need. It is not your location, your fields, your jobs, your equipment, your acreage, or anything you draw — none of those ever leave your device. It is not your name or your email address, because we do not have either. Answering the question again replaces the previous answer rather than adding a second record.

- Advertising Measurement Data: FarmNav includes the Meta (Facebook) software development kit, and it is used for one purpose: to tell us whether the ads we run for FarmNav actually bring people to the app. It reports a small, fixed list of milestones to Meta — that the app was installed, that it was opened, that you finished the introduction, and that a free trial or a subscription began. Subscription events include the amount and currency.

  It never sends your location, your fields, your jobs, your equipment, or anything you draw or record in the app. There is no advertising inside FarmNav, and we do not use any of this to build a profile of you.

  On first launch iOS will ask whether FarmNav may track you. If you say no, no advertising identifier is shared, and Apple's aggregated measurement reports the same milestones to Meta without identifying your device. Saying no changes nothing about how the app works, and you can change your mind at any time in iOS Settings, under Privacy & Security, then Tracking.

Third-Party Services

Seven parties are involved in running the Service, and each is limited to what it needs:

- RevenueCat manages your subscription. It receives a device-generated identifier and your App Store purchase receipt so it can confirm whether your subscription is active. It does not receive your name, your email address, your location, or your field data. Privacy policy: https://www.revenuecat.com/privacy

- Apple processes your subscription purchase and holds the record of it. We never see or handle your payment details. Privacy policy: https://www.apple.com/legal/privacy/

- Expo (EAS Update) delivers app updates. When you open the app it checks for an update, which means Expo's servers see your device's IP address and basic device details such as platform and app version. Privacy policy: https://expo.dev/privacy

- Crisp powers the support chat in Settings. It is used only if you open that chat, and nothing is sent to it until you do. A chat session carries whatever you type in it, along with your app version, build number, and platform, so that support does not have to ask you for them. It does not receive your name, your email address, your location, or your field data — the app has no account to attach a chat to, so a conversation is identified only by the device it was started on. Do not type anything into the chat that you would not want us to have; what you send is a message to us, and we keep it as one. Privacy policy: https://crisp.chat/en/privacy/

- Meta Platforms measures our advertising. It receives the milestone events described above, along with your device's IP address and, only if you allow tracking, your device's advertising identifier. It does not receive your name, your email address, your location, or your field data — we do not collect those in the first place. Privacy policy: https://www.facebook.com/about/privacy

- Google measures how the app is used, through Google Analytics for Firebase. It receives the introduction and subscription milestones described above, along with your device's IP address and basic device details such as model, operating system version and language. It does not receive your name, your email address, your precise location, or your field data — we do not collect those in the first place. FarmNav is configured so that Google does not receive your device's advertising identifier.

  Google also hosts two further services for us. Firebase Authentication issues the anonymous installation identifier described above. Cloud Firestore holds the introduction survey answer. In both cases Google is storing the data on our behalf; it receives nothing beyond what is described in those two entries. Privacy policy: https://policies.google.com/privacy

- Sentry receives the crash and error reports described above, along with your device's IP address, which its servers see because the report is sent over the internet. It does not receive your name, your email address, your location, or your field data — we do not collect those in the first place. It is storing these reports on our behalf, and receives nothing beyond what is described in that entry. Privacy policy: https://sentry.io/privacy/

Each of these parties is required to provide the same or equal protection of user data as is stated in this policy.

USE OF YOUR INFORMATION

We use the limited information described above to:

- Draw guidance lines, calculate your distance from the next pass, and record coverage, all computed on your device.
- Confirm whether your subscription is active, so the app knows to unlock.
- Deliver app updates and fixes.
- Find out when the app has crashed or failed to save something, so we can fix it before it costs someone else a day's records.
- Answer you, if you write to us in the support chat or by email.
- Measure whether our advertising works, so we know which ads are worth running.

We do not use your information to build a profile of you, to show you ads inside FarmNav, or to make decisions about you.

SHARING YOUR INFORMATION

We do not share, sell, rent, or trade your personal information with third parties except as disclosed in this policy. We do not have access to your location or your field data, so we could not share it even if we were asked to.

DATA SECURITY

Your field, job, and equipment data is stored in the FarmNav app's private storage area on your device, which iOS isolates from other apps and protects with the device's own encryption. Because that data never leaves your device, it is not exposed to a server breach.

The introduction survey answer is the exception, and it is the only one. It is sent over an encrypted connection to Google Cloud Firestore and stored in the United States, where our security rules allow each installation to reach only its own record and allow no one to list the collection. It holds nothing that identifies you.

Your subscription status is handled by Apple and RevenueCat over encrypted connections.

YOUR RIGHTS

Because FarmNav holds no account, and because the only thing we store on a server is a single anonymous survey answer, you are in direct control of your data:

- Delete your data: Deleting individual fields and jobs inside the app removes them. Deleting the app from your device removes all remaining FarmNav data held on the device, and discards the anonymous installation identifier, so nothing further is ever written.

  The introduction survey answer is the one thing that outlives the app. Being honest about what that means: the record holds only your six-way choice, the app version, the build type and a timestamp, filed under a random string that is discarded with the app — so once the app is gone, neither we nor anyone else can connect that record to you or pick it out from anyone else's. That is the same property that makes it anonymous and the reason we cannot locate an individual record on request. If you would like yours removed before deleting the app, contact us at the address below and we will tell you how to find its identifier.

- Revoke location access: Turn off location for FarmNav at any time in iOS Settings, under Privacy & Security, then Location Services. The app will continue to open, and will tell you that guidance needs location to work.

- Manage your subscription: View, change, or cancel it in your Apple Account settings. Refund requests go to Apple.

- Ask us anything: For questions about your data, contact us at the address below.

COOKIES AND TRACKING TECHNOLOGIES

The FarmNav app does not use cookies.

FarmNav does ask for permission to track, using Apple's App Tracking Transparency prompt, and the reason is narrow: with your permission, the Meta software described above may use your device's advertising identifier to tell that an ad you saw led to you installing FarmNav. That is the whole of it. We do not follow you across other apps or websites, we do not sell or share your data with data brokers, and there is no advertising inside FarmNav.

If you decline, the app behaves exactly the same and no advertising identifier is shared. You can change the answer at any time in iOS Settings, under Privacy & Security, then Tracking.

CHILDREN'S PRIVACY

Our Service is not intended for children under 13. We do not knowingly collect information from children under this age. If we learn of any such collection, we will promptly delete the information.

CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. We will notify you of any significant changes and encourage you to review this policy regularly.

CONTACT US

For any questions or concerns about our Privacy Policy or data practices, please contact us at:

Email: help@raindrop.farm